Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). This includes:

• Contact Data: Name, email, phone number, and physical job site address.
• Project Data: Photos of your property (Before/After), blueprints, and insurance claim details.
• Technical Data: IP address, browser type, and usage data collected via cookies or tracking pixels.

2. How We Use Your Information

To provide the highest level of protection for our business, we use your data strictly for:

• Executing your remodeling or roofing contract.
• Processing insurance claims on your behalf (when authorized).
• Marketing: Using project photos for our portfolio (we anonymize specific addresses unless permitted).
• Legal Compliance: Responding to law enforcement or protecting our legal rights in case of disputes.

3. Data Sharing & Third Parties

We do not sell your personal information. We only share data with:

• Subcontractors: Only the info necessary to complete your build.
• Insurance Carriers: To facilitate claim approvals.
• Legal/Financial Advisors: For business protection and auditing.

4. Your Rights (CCPA/GDPR/State Laws)

Depending on your location, you have the right to:

• Request Access: Know what data we hold about you.
• Request Deletion: Ask us to wipe your data (subject to legal record-keeping requirements for construction warranties).
• Opt-Out: Stop receiving marketing communications at any time.

5. Security & Data Retention

We implement industry-standard encryption and secure servers to prevent unauthorized access. We retain project records for the duration of your warranty period plus a statutory period to protect against future legal claims.

6. Limitation of Liability

By using this website, you acknowledge that no data transmission over the internet is 100% secure. While we strive to protect your info at all costs, we are not liable for unauthorized breaches beyond our reasonable control.

7. Contact Us

For any privacy-related questions or to exercise your rights, contact us at:

sales@monarchconco.com

4321 Kingwood Dr Unit #250, Kingwood TX 77339

Last Updated: May 14, 2026